Privacy Policy
Effective date: March 15, 2026
1. Overview
ServersRus ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you use serversrus.net and our hosting services.
2. Information We Collect
Account Information
When you register, we collect your name, email address, and hashed password. If you sign in with Google, we receive your email and display name from Google.
Billing Information
For bank transfers, we collect payment references, amounts, and optional screenshots you provide. We do not store credit card information.
Usage & Technical Data
We collect project activity timestamps, runtime status, and error logs to operate the service. We may log IP addresses for security purposes.
User Content
Files and code you upload to your projects are stored on our servers to run your applications.
3. How We Use Your Information
- To create and manage your account and projects
- To process and verify payments
- To send transactional emails (verification, deployment notices, billing updates)
- To provide customer support
- To detect and prevent fraud or abuse
- To improve our services
We do not sell your personal information to third parties.
4. Data Storage & Security
Your data is stored on servers located in Trinidad and Tobago. We use industry-standard encryption for data in transit (HTTPS/TLS). Passwords are hashed using bcrypt and never stored in plain text. We use JWT tokens for session management.
5. Cookies & Local Storage
We use browser local storage to maintain your session (auth token and theme preference). We do not use third-party tracking cookies or advertising cookies.
6. Third-Party Services
- Google OAuth: If you sign in with Google, Google's privacy policy applies to that authentication. We only receive your email and name.
- Gmail SMTP: We use Gmail to send transactional emails.
- Cloudflare: Traffic to our platform passes through Cloudflare for DDoS protection and CDN services.
7. Data Retention
We retain your account data for as long as your account is active. If you delete your account, your personal data and project files are deleted within 30 days. Billing records may be retained for up to 7 years for legal and financial compliance.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your account and data
- Opt out of non-transactional emails (via notification settings in your profile)
To exercise these rights, contact us at [email protected].
9. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from minors. If you believe a minor has created an account, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you by email of material changes and update the effective date above. Continued use of our services constitutes acceptance of the updated policy.
11. Contact
For privacy concerns or data requests, contact us at [email protected].