Terms of Service

Effective date: September 24, 2026

1. Acceptance of Terms

By accessing or using serversrus.net and the services provided by ServersRus Hosting ("ServersRus", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you may not use our services.

2. Description of Services

ServersRus Hosting (trading as ServersRus) is an Individual Business registered in Trinidad and Tobago — Business Number B2026052000033, Business Identifier 6541585 — providing web hosting, Lite VPS servers, domain management, email hosting and related services to clients in Trinidad and Tobago, the Caribbean and internationally. ServersRus provides hosting. Website design and development is provided separately by Telic.

Note: Clients who have signed a Service Agreement with ServersRus Hosting are governed by that Agreement, which takes precedence over these Terms in case of conflict. These Terms apply to general website visitors and prospective clients, and to existing clients where the Service Agreement is silent.

Service-specific terms. Our Web Hosting Terms and Lite VPS Terms add to these Terms for those services, and prevail over them on matters specific to that service.

3. Account Registration

  • You must provide a valid email address and verify it to access paid features.
  • You are responsible for maintaining the security of your password and account.
  • You must be at least 18 years old to create an account.
  • One person may not maintain more than one free account.
  • You are responsible for all activity that occurs under your account.

4. Acceptable Use

You agree not to use ServersRus services to:

  • Host malware, spyware, ransomware, or any malicious software
  • Conduct phishing, fraud, or any illegal activity
  • Send spam or unsolicited bulk email
  • Host adult content without prior written approval
  • Infringe on any third-party intellectual property rights
  • Attempt to gain unauthorized access to any system
  • Conduct denial-of-service attacks or abuse shared infrastructure
  • Host torrents or any content that facilitates copyright infringement
  • Violate any applicable law or regulation of Trinidad and Tobago or internationally

We reserve the right to suspend or terminate accounts that violate these policies without refund.

5. Payment & Billing

  • All fees are in Trinidad and Tobago Dollars (TTD) unless stated otherwise.
  • Accepted methods: Bank transfer, Linx and credit cards — all charged in Trinidad & Tobago Dollars (TTD). Card payments are processed securely by WiPay Caribbean and activate your plan instantly. Customers outside Trinidad & Tobago can pay by credit card in USD.
  • Prepaid, no automatic renewal. Hosting plans and VPS terms are paid in advance. We never store your card or charge you automatically. A service renews only when you pay for the next period.
  • Receipts are issued within 48 hours of payment confirmation. Please keep proof of all payments.
  • What happens when a prepaid period ends, and our refund rules, are set out in the Web Hosting Terms and the Lite VPS Terms.
  • Invoiced balances under a signed Service Agreement are due by the date on the invoice. After a seven (7) day grace period, a flat TTD $75.00 late fee per month applies, plus 3% simple monthly interest on the overdue balance until paid. Payments are applied to the oldest outstanding balance first, then late fees, then current amounts. Minimum terms and early-termination charges, if any, are those in the Service Agreement.
  • Price changes apply with 30 days' written notice and never change the price of a period you have already paid for.

VAT Notice: ServersRus is not currently VAT registered, so no VAT is charged. Displayed prices are the total amount payable. ServersRus Hosting is not registered under the Value Added Tax Act, Chapter 75:06 of Trinidad and Tobago. If registration becomes required (currently triggered at TTD $500,000 in annual taxable supplies), VAT at the prevailing rate will be added with 30 days' written notice.

6. Service Availability

We aim for high availability but do not guarantee 100% uptime. Paid web hosting plans are always-on and carry the commitments and service credits in our Uptime SLA. Free plans sleep when idle and are not covered by the SLA, and neither is Lite VPS. Apart from the SLA credits, we are not liable for losses caused by downtime, data loss or service interruptions.

7. Data & Privacy

Your use of our services is also governed by our Privacy Policy. You retain ownership of all content and code you deploy. We do not access your application files except for support purposes with your explicit permission.

8. Termination

You may cancel your account at any time from your dashboard. We may suspend or terminate your account for violations of these Terms. Upon termination, your projects and data will be deleted within 30 days. We are not liable for any loss of data upon termination.

9. Limitation of Liability

To the maximum extent permitted by law, ServersRus shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services. Our total liability to you for any claim shall not exceed the total amount paid by you to ServersRus in the 3 months preceding the event giving rise to the claim.

10. Dispute Resolution

Disputes are resolved through an escalating process:

  • Step 1 — Negotiation: good-faith direct negotiation within fourteen (14) days of written notice. Payment obligations are not suspended during a dispute.
  • Step 2 — Mediation: if unresolved, referral to mediation under the Mediation Act, Chapter 5:32 of Trinidad and Tobago. Costs shared equally unless otherwise agreed.
  • Step 3 — Courts: if mediation fails or is refused, proceedings before the courts of Trinidad and Tobago, which have exclusive jurisdiction.

ServersRus Hosting reserves the right to seek immediate injunctive or equitable relief to prevent irreparable harm, including breach of confidentiality, IP misuse, or non-payment of undisputed sums.

11. Governing Law

These Terms are governed by the laws of the Republic of Trinidad and Tobago, including the Electronic Transactions Act Chap. 22:02, the Computer Misuse Act Chap. 11:15, the Data Protection Act No. 13 of 2011, the Value Added Tax Act Chap. 75:06, the Mediation Act Chap. 5:32, and applicable common law principles of contract.

12. Changes to Terms

We may update these Terms from time to time. Updates are posted on serversrus.net with the effective date. Updates do not alter the terms of any existing signed Service Agreement without the Client's written consent. Continued use of the website after an update constitutes acceptance for general browsing purposes.

13. Entire Agreement

These Terms, together with our Privacy Policy and any signed Service Agreement, constitute the entire agreement between you and ServersRus Hosting regarding our services and supersede any prior agreements.

14. Contact

You may also visit our support page.

Web Hosting TermsVPS TermsUptime SLAPrivacy PolicySupport← Back to Home